GENERAL

How do I sign up for DokiDoki Boxie?

You can sign up for DokiDoki Boxie by subscribing to us or try our one-time option. WE offer both a monthly subscription service and one-time order option.

What is the difference between subscription and buy-one-time?

The Monthly Subscription is a great way to treat yourself once a month to some amazing Japanese goodies! The subscription service allows a no hassle once-a-month charge and insures that you always receive a DokiDoki Boxie each month! There are no hidden fees or cancellation charges for the subscription service. The one-time order option is good for those who just want to try out DokiDoki Boxie and aren’t interested in a long-term commitment.

I’m a blogger/YouTuber/Etc., can I have a free DokiDoki Boxie in exchange for a review?

Thank you for considering partnering with us! We do offer partnerships, please visit this page for more information and guidelines.

I have a food allergy, do you provide an ingredients list?

We apologize for the inconvenience, however, at this time we do not provide an ingredients list

BILLING & PAYMENT

What forms of payment do you accept?

We accept Paypal and major credit cards via Stripe.

Do you accept my currency?

Since DokiDoki Boxie is primarily a Japan-based company, we will continue to bill in Japanese Yen. This allows our box’s quality to remain stable and consistent, rather than fluctuating with exchange rates. We apologize if this causes any inconveniences.

How much is a box in my local currency?

You can check the price of your order by switching the currency symbol at the top left corner of the site. If your local currency is not listed, please check Paypal currency rates.

When will I be charged?

You will be charged immediately after your first order for your DokiDoki Boxie. For monthly subscribers, you will be charged once every monthly cycle.

SHIPPING

How long does it take for me to receive my DDB?

We will ship your DDB out via SAL. The processing and shipping time takes about 2-4 weeks. Please keep in mind that international shipping may occasionally take more time.

When will my DDB be shipped?

We ship both the Okashi Box (LINK) and the Anime Box (LINK) on the same following schedule.
If your order was placed on the 1st-15th of the month, we will ship your order out on the 20th-23rd of that same month.
If your order was placed on the 16th-the end of the month, we will ship out your order on the 5th-8th of the following month.
Please visit our Shipping page for more details.

Will you ship to my country?

Of course! DokiDoki Boxie is shipped worldwide!

Can I have tracking number?

The tracking number and shipping insurance are optional for certain regions/countries and required for others. We will manually email you the tracking number if the option is available for your region or country.

Why is a tracking number and shipping insurance required for my region or country?

The tracking number and shipping insurance insures that your DDB arrives safely to your door for your enjoyment. We apologize for any inconveniences this may cause.

BOXIES

GENERAL

What is the Raffle?

We have a raffle for our Okashi Box. If you ordered one, you qualify for entry to one of our four raffles! We hand-select awesome prizes for these raffles every month. At the check-out page, please select which raffle you would like to enter! Currently, we offer the Kawaii Raffle, Otaku Raffle, Traditional Raffle, and our Mega Box Raffle!

How does the Raffle work?

You will be sent an order number through email after placing your order. We will announce the winning order number on the 1st day of every the two monthly shipping schedules through Facebook and e-mail. Make sure to follow us on Facebook and check your e-mail for the winning order number!
Please Note: An order number will be provided per order. If you plan to purchase or subscribe to two separate products, please check them out separately.

DEKA BOX

What’s inside the Deka Box?

The Deka Box contains 19-20 Full-sized Japanese candies and snacks excluding Extra Premium Candy/Snack OR Extra Anime/Game Item.

What is the Extra Premium Candy/Snack or Extra Anime/Video Game Item option?

You can select 1 more premium candy/snack or 1 more anime/video game item to add to your box.

You will receive following manufacturer’s Rubber Strap, Keychain, etc.
Bandai, Banpresto, empty, enSky, FREEing, FuRyu, Good Smile Company, Kotobukiya, MegaHouse, Movic, Penguin Parade, SEGA, Takara Tomy A.R.T.S, Toy’s Works, Yujin, etc.
Please note: Due to the following reasons we may open blind boxes or capsules and not be able to ship them with other items.

  1. We have to open the box/capsule to see what is inside to sort characters. Some boxes and capsules are difficult to open without causing damage to them.
  2. Our partner hobby store in Tokyo sells the items just as characters and not in their capsule or blind box.

Are the anime/game items new?

Yes, they are new! However, due to the following reasons, we have opened blind boxes or capsules and not be able to ship the capsule or box with the item:

    1. We have to open the box/capsule to see what is inside to sort characters. Some boxes and capsules are difficult to open without causing damage to them.
    2. Our partner hobby store in Tokyo sells the items just as characters and not in their capsule or blind box.

CHIBI BOX

What is inside the Chibi Box?

The Chibi Box contains 14 to 15 Full-size Japanese candies and snacks.

PAST BOXIES

What is inside the Past Boxes?

We reveal all snacks of past boxes, so you see all snacks before purchase.

Please check our Past Boxies!

When will my Past Box be shipped?

Past boxes will be shipped along with our other boxes.
You can check shipping schedule on Shipping page.

ANIME BOX

What is inside the Anime Box?

You will receive 5 random anime goodies. 1 mini figure is guaranteed to be included, as well as a mix of 4 keychains, straps, or similar type of small anime goodie.

I see some Japanese subscription box stores sell fake items, how about DokiDoki Boxie?

We have a partnership with a physical hobby store in Tokyo. All anime items come from that store and they are 100% authentic items.

Can I request the contents for the box?

We apologize as we do not accept any request. However, you can choose the balance of the contents. For example: 3 female character items and another 2 items OR 3 male character items and another 2 items OR 5 completely random items.

Are all items new?

You will receive a mix of 5 NEW and LIGHTLY-USED random, small anime goodies such as a keychain, rubber strap, trading mini figure, etc.

Why don’t new items come with their original boxes or capsules?

Due to the following reasons we may open blind boxes or capsules and not include them within your DokiDoki Boxie:

  1. We have to open the box/capsule to see what is inside to sort characters. Some boxes and capsules are difficult to open without causing damage to them.
  2. Our partner hobby store in Tokyo sells the items just as characters and not in their capsule or blind box.

Which company manufactures the items that I will receive?

You will receive items from a variety of the following manufacturers:
Bandai, Banpresto, empty, enSky, FREEing, FuRyu, Good Smile Company, Kotobukiya, MegaHouse, Movic, Penguin Parade, SEGA, Takara Tomy A.R.T.S, Toy’s Works, Yujin, and more.